The order process begins thru an authorized Eagle Carports, Inc. dealer, either a brick or mortar dealer (local dealer), or thru an online dealer. Our customers will contact the dealer and they will go over the specifics of what type and size unit is needed as well as pricing. The order is placed with the
dealer, and a down payment is placed.
From there the dealer will submit the order to Eagle Carports, order processing department where the order is double checked for the fitment of doors/ windows etc., and price verification. At this time our customers receive a curtesy call confirming the receipt of the order, and going over preliminary questions or site preparation questions such as concrete pad dimensions, etc.
The order then flows internally thru Eagle into the scheduling department where an agent will again verify your order and set up your appointment for the installation of your unit. They will explain that all orders are C.O.D. and go over any possible additional labor fees due to un-prepared/ un-level lots.
Please Note that in order to keep costs as economical as possible, we string multiple deliveries/ installations together in what we call a “run”. Problems such as un-level lots or bad traffic conditions can affect the installation crews time of arrival. This is the reason we do not give out specific arrival times, we can only give a window of time in which we believe the installation crew will arrive. Next the order is sent to your nearest manufacturing facility, where our workers create the paneling and frame, and gather any and all materials needed for your unit. This material is loaded onto the trailer of an installation sub-contractor who takes out the unit to be installed on your lot.
When the installation crew arrives they will be driving a pickup with a 30-36’ trailer, therefore maneuvering into small driveways or up steep drive ways may not be possible. The installation crew will go over the order with you one more, and then begin the process of installation. This could take from 1 hour up to 2 days depending on the size and complexity of your unit. Please have the payment ready before the crew arrives as they have additional installations to complete.
All payments should be made to “Eagle Carports, Inc.” we accept money orders, cashier’s check, or VISA, Master Card, Discover, and Amex.